Smart customer notification delivery. Routes alerts across email, SMS, push, and Slack based on user preference graphs.
Herald manages your entire notification pipeline. It accepts notification events from your backend and routes them to the right channel at the right time based on user preference graphs, timezone awareness, and delivery optimization. It deduplicates similar notifications, batches low-priority updates into digests, and escalates critical alerts through fallback channels. Built-in analytics track open rates, click-through, and delivery success across every channel. Supports email, SMS, push notifications, Slack, Discord, and webhooks.